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New All Nations Health Partners Ontario Health Team to Provide Better Connected Care for Patients

Press Release

Ontario Health Teams Part of Province’s Plan to End Hallway Health Care

December 4, 2019

KENORA — Ontario is delivering on its commitment to end hallway health care and build a connected and sustainable health care system centred around the needs of patients. The province is introducing Ontario Health Teams, a new model of care that brings together health care providers to work as one team.

Today, Greg Rickford, Minister of Energy, Northern Development and Mines and Minister of Indigenous Affairs, and MPP for Kenora, was at Clarion Lakeside Inn in Kenora on behalf of Christine Elliott, Deputy Premier and Minister of Health, to announce the All Nations Health Partners Ontario Health Team as one of the first 24 teams in the province to implement a new model of organizing and delivering health care that better connects patients and providers in their communities to improve patient outcomes. Through an Ontario Health Team, patients will experience easier transitions from one provider to another, including, for example, between hospitals and home care providers, with one patient story, one patient record and one care plan.

“This is an exciting time for health care in Ontario as we finally break down the long-standing barriers that have prevented care providers from working directly with each other to support patients throughout their health care journey,” said Elliott. “Together with our health care partners, the All Nations Health Partners Ontario Health Team will play an essential role in delivering on our commitment to end hallway health care and building a connected and sustainable public health care system centred around the needs of patients.”

The All Nations Health Partners Ontario Health Team, has a vision to build a wholistic, people-centred system that also supports health care providers in their work to address the unique needs of the area. This Ontario Health Team includes 15 partner providers and leaders from urban and rural communities within Kenora and Sioux-Narrows-Nestor Falls, including Kenora Chiefs Advisory and the Kenora Métis Council. Partners provide a range of care including hospital, community support services, primary care organizations, long-term care home and municipal services.

“With our new All Nations Health Partners Ontario Health Team, patients will benefit from better integrated health care, with a seamless experience when moving between different health care services, providers and settings,” said Elliott. “I would like to thank all the health care providers and organizations that helped plan the All Nations Health Partners Ontario Health Team; there is lots of work to be done, but with their dedication and hard work, we will continue to improve health care in our communities and ensure Ontarians get the care they deserve.”

As it continues its work to integrate care, the All Nations Health Partners Ontario Health Team will put in place 24/7 navigation and care coordination services for patients and families. A focused group of patients will receive these services through their integrated primary care teams and the broader Ontario Health Team partners. This work will be implemented in phases and over time will provide care for everyone within the All Nations Health Partners Ontario Health Team’s population.

“For over a decade, our Chiefs, our Elders, and our Youth have guided us and provided a clear message for our partnerships to focus on a wholistic approach to health care,” said Niisaachewan Chief Lorraine Cobiness, Kenora Chiefs Advisory Board President. “We are proud to be moving forward with the All Nations Health Partners Ontario Health Team in transforming the health care system in our homeland. Working together, we aim to deliver culturally appropriate health care services from hospital to home no matter who you are or where you live in the region. What we see now is the beginning of our vision coming true.”

“Together, we’re excited to move forward as an Ontario Health Team and begin focusing on a key priority: the development of a 24/7 rapid response crisis intervention service for people of all ages who may be experiencing a mental health crisis,” said CMHA Kenora Executive Director Sara Dias. “Developing a crisis response model for a broad geographical area is a challenging but necessary step in order to build a seamless, integrated and coordinated care system for the individuals we all serve.”

The All Nations Health Partners Ontario Health Team will begin implementing some of their proposed programs and services in 2020 and will communicate with patients and families about the changes and improvements they can expect in their community.

Ontario has a comprehensive plan to end hallway health care, which includes making investments and advancing new initiatives across four pillars:

  1. Prevention and health promotion: keeping patients as healthy as possible in their communities and out of hospitals.
  2. Providing the right care in the right place: when patients need care, ensure that they receive it in the most appropriate setting, not always the hospital.
  3. Integration and improved patient flow: better integrate care providers to ensure patients spend less time waiting in hospitals when they are ready to be discharged. Ontario Health Teams will play a critical role in connecting care providers and, in doing so, helping to end hallway health care.
  4. Building capacity: build new hospital and long-term care beds while increasing community-based services across Ontario.
Quick Facts

  • An Ontario Health Team will be responsible for delivering care for their patients, understanding their health care history, directly connecting them to the different types of care they need, and providing 24/7 help in navigating the health care system.
  • Ontarians can be confident that they can continue to contact their health care providers as they always have to access the health care they need.
  • The first wave of Ontario Health Teams is being approved after an extensive readiness assessment process, which involved significant time, collaboration, research and effort from partners across the health care sector.
  • The government will continue working with its partners to review their applications to become an Ontario Health Team.

Additional Resources

Media Contacts

David Jensen
Communications Branch
[email protected]
416-314-6197

Hayley Chazan
Senior Manager, Media Relations
[email protected]
416-726-9941

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