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Ontario Extends Electricity Rate Relief During COVID-19

Press Release

Residential, farm and small business customers continue to benefit from temporary relief measure

May 6, 2020

TORONTO — The Ontario government is extending emergency electricity rate relief to families, farms and small businesses until May 31, 2020 during the COVID-19 outbreak. Customers who pay time-of-use electricity rates will continue to be billed at the lowest price, known as the off-peak price, 24 hours a day, seven days a week. This electricity rate relief, initially provided for a 45-day period starting on March 24, 2020, has been extended by an emergency order under the Emergency Management and Civil Protection Act. The rate relief is intended to be in place for an additional 24 days.

“During this extraordinary period, many people are struggling to pay the bills as they do the right thing by staying at home, as well as our farmers and those whose businesses have closed or suffered reduced customer traffic,” said Premier Doug Ford. “Although we are making progress in our fight against this COVID-19 outbreak, we are not out of the woods yet. The extension of this electricity rate relief will leave more money in people’s pockets until businesses can start to reopen and people can get back to work.”

On the advice of the Chief Medical Officer of Health, the Ontario government is also extending all emergency orders that have been put in place to-date under s.7.0.2 (4) of the Emergency Management and Civil Protection Act until May 19, 2020. The emergency orders include:

Quick Facts

  • The Government of Ontario declared a provincial emergency on March 17, 2020 under the Emergency Management and Civil Protection Act. This declaration of emergency was last extended on April 14, 2020 and is currently in effect until May 12, 2020.
  • There are approximately five million residential consumers, farms and some small businesses billed using time-of-use (TOU) electricity prices under the Regulated Price Plan.
  • The current off-peak Time of Use electricity rate is 10.1 cents per kilowatt hour for Regulated Price Plan customers.

Additional Resources

  • Visit Ontario’s website to learn more about how the province continues to protect Ontarians from COVID-19.
  • Learn more about Ontario’s Action Plan: Responding to COVID-19.
  • Emergency information and orders
  • For public inquiries, call ServiceOntario at 1-866-532-3161 (toll-free in Ontario only).

Media Contacts

Ivana Yelich
Premier’s Office
[email protected]

Stephen Warner
Solicitor General’s Office
[email protected]

Greg Flood
Ministry of the Solicitor General
[email protected]

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